At the top of the web page, choose Track Transfer. If you are on a mobile device, select the Menu icon and select Track transfer from the dropdown. If you have the MTCN, enter it in the Tracking number (MTCN) field and choose Track transfer. For your protection, don’t share the tracking number (MTCN), or any other details about your transfer with anyone other than the intended receiver. Also See: How To Receive Western Union Money Transfer on Quickteller Western Union Money Tracking Without MTCN Guide. First, we will show you how to track western union money transfer with MTCN.
Get a copy of the historical transaction form. You can request information on transactions from 1 to 10 years for a fee. You may be the order's sender, receiver, or even a third-party. You need to get this form from the MoneyGram website in the Money Order section for service forms.[11][12][13]
- The form is only a two-page PDF file, but you will need substantial documentation along with this form when submitting it.
- You may want to print out a couple of copies in case you make a mistake filling it out the first time.
- You will need to prepare a $25 fee for requesting information on an order 1 year old or less, a $50 fee for an order 2-3 years old, $75 for an order 4-5 years old, and $100 for an order 6-10 years old.
- Pay the fee online on MoneyGram's website or at a physical agent's location. Either service should provide you with a reference number that will go on the historical request form.
- Include the appropriate reference numbers you paid the historical service fee with in Part 3 of the form.
- MoneyGram does not retain records longer than 10 years.
[13]
- The form is only a two-page PDF file, but you will need substantial documentation along with this form when submitting it.
- You may want to print out a couple of copies in case you make a mistake filling it out the first time.
- You will need to prepare a $25 fee for requesting information on an order 1 year old or less, a $50 fee for an order 2-3 years old, $75 for an order 4-5 years old, and $100 for an order 6-10 years old.
- Pay the fee online on MoneyGram's website or at a physical agent's location. Either service should provide you with a reference number that will go on the historical request form.
- Include the appropriate reference numbers you paid the historical service fee with in Part 3 of the form.
- MoneyGram does not retain records longer than 10 years.